Policies

Deposits

  • A deposit is required before booking any appointment. This amount may vary based on the size of your project

  • Deposits are payable in person, online, or by phone. 100% of this amount goes towards the final hour of your tattoo. If you have multiple sessions, it will be applied to your last session

  • Deposits are NON-REFUNDABLE and NON-TRANSFERABLE between artists and clients

  • Sending a deposit is you confirming that you have read through and agree to all of our policies

Requirements to get Tattooed

*Failure to meet this criteria at the time of your appointment will forfeit your deposit

  • Clients must be at least 19 years of age, or be 18 with parental consent

  • A valid form of government-issued I.D. must be presented at the time of your appointment

  • Clients will NOT be tattooed if they are:

    -under the influence of drugs or alcohol
    -pregnant or breastfeeding
    -taking blood thinners, immunosuppressants, or antibiotics
    -going through fertility treatments
    -suffering from hemophilia
    -sunburned or having other skin-related conditions that interfere with the tattoo process

Rescheduling

No shows, cancelling or rescheduling within 48 hours of your appointment, or arriving 15 or more minutes late to your appointment time will forfeit your deposit to compensate for your artist’s loss of income for the day

  • If you need to reschedule your appointment, please book an alternative date within 30 days of cancelling. Clients are granted up to 3 reschedules per project

  • In the event of an emergency occurring within 48 hours of your appointment time, please provide proof within 24 hours following the time of cancellation to preserve your deposit

Touch ups

Clients may have 1 free retouch within a year of their appointment date, provided they have followed all aftercare instructions and the tattoo wasn’t done on a body part that is naturally at a higher risk of fading

  • Clients failing to adhere to the rescheduling policy during their free retouch appointment may be charged for future retouches

  • We do not guarantee the ink retention of tattoos done on hands, wrists, feet, neck, or any flexion point due to these areas being naturally prone to fading. It is not recommended to get soft or ultra-fine illustrative work in these locations as it will likely not stay or fade significantly

  • Clients who do not follow our aftercare instructions or receive tattoos in an area prone to fading will be charged a retouch fee starting at $50 (+GST) and increase based on the amount of work required

Design Changes

Artists will not begin designing until a deposit has been received

  • Designs are prepared the Sunday before your appointment begins. Any significant requests made after this deadline may result in a drawing fee being added to the service

  • Designs will be available to view at the start of your appointment and will not be sent out in advance

  • There will be time set aside at the start of every appointment to allow for minor changes to the design. Major or complete design changes made at the time of your appointment may result in rescheduling or an additional drawing fee at the discretion of your artist

***IMPORTANT***

Please note that no cash is kept on the premises. Please be prepared to pay the exact amount or e-transfer if necessary